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Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Low Moor | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Low Moor is a GPhC registered online pharmacy weight loss clinic serving Low Moor, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Data We Collect

When you use our services, we may collect the following types of information:

Personal Information: Full name, date of birth, address, email address, and phone number.

Health Information: Medical history, current medications, weight, BMI, and other health details necessary to safely provide weight loss treatment and pharmacist approval.

Payment Information: Billing details processed securely through our payment provider. We do not store full card details on our systems.

Technical Information: IP address, browser type, device information, and browsing behaviour on our website, collected via cookies and analytics tools.

2. How We Use Your Data

We use your personal and health data for the following purposes:

Clinical Assessment: To allow our pharmacist to review your medical information and safely approve or decline treatment. Orders are dispatched within 1 working day once approved by the pharmacist.

Order Fulfilment: To process your order, arrange delivery, and manage your account.

Communication: To send order confirmations, prescription updates, and important safety information related to your treatment.

Legal Compliance: To meet our obligations as a GPhC registered pharmacy, including maintaining accurate prescription records as required by law.

Service Improvement: To analyse how our website is used and improve our services, using anonymised or aggregated data where possible.

Our lawful basis for processing health data is the provision of healthcare services and, where required, your explicit consent.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

Essential Cookies: Required for the website to function correctly, including maintaining your session and cart.

Analytics Cookies: Help us understand visitor behaviour so we can improve our website. These may include tools such as Google Analytics.

Marketing Cookies: Used to show relevant content and advertisements. These are only placed with your consent.

You can manage your cookie preferences through our cookie consent banner or your browser settings at any time.

4. Third-Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

Healthcare Providers: Where clinically necessary, relevant health information may be shared with other healthcare professionals involved in your care.

Delivery Partners: Your name and delivery address are shared with our courier service to fulfil your order.

Payment Processors: Billing information is passed securely to our payment provider to process transactions.

Legal Obligations: We may disclose information to regulatory bodies such as the GPhC, or to law enforcement agencies, where we are legally required to do so.

All third parties we work with are contractually required to handle your data securely and in line with UK GDPR requirements.

5. Data Retention and Security

We retain your personal and health records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance, or longer if legally required. Payment data is retained only as long as necessary for accounting and fraud prevention purposes.

We use appropriate technical and organisational security measures, including encryption and secure servers, to protect your data from unauthorised access, loss, or disclosure.

6. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information, as well as the right to object to or restrict certain processing. You also have the right to data portability where applicable. To exercise any of these rights, please contact us using the details below. Please note that some rights may be limited where we are required to retain data for legal or clinical reasons.

7. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your data rights, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Low Moor
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy may be updated periodically. Any significant changes will be communicated via our website. We recommend reviewing this page regularly to stay informed.